Custom Zoho Forms to Capture Leads on Shopify

Case Study: Custom Zoho Forms to Capture Leads on Shopify

We integrated customised Zoho forms into a client’s Shopify store to streamline lead capture and improve contact conversions. These forms were tailored for different use cases — from general inquiries to support requests — and styled to match the brand’s aesthetic.

Each form collected essential user data (name, email, phone) and was directly connected to the client’s Zoho CRM, ensuring real-time syncing of contact information without manual intervention.

This solution helped the client centralize communications, reduce drop-offs, and convert more site visitors into actionable leads — all while maintaining a seamless user experience.

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